Delete Your Artiverse Account

Last updated: October 2, 2026

Artiverse is an Android game published by Artivy (package id.artivy.games on Google Play). This page explains how to delete the account the game creates for you, what is deleted with it, and what is kept afterwards.

Delete it yourself, from inside the game

This is the quickest route, and it needs nothing from us:

open Artiverse on your device;
tap Settings (the gear on the home screen);
find your account card at the top of the screen — it shows your picture and your player name;
tap Delete account, underneath that card;
read the warning and confirm.

Your account is deleted from our server immediately, and the game restarts as if it had just been installed. Nothing can be recovered afterwards.

Or ask us to do it

If the app is no longer installed, or you would rather we did it, email 4ndri.nr@gmail.com with:

the subject line Delete my Artiverse account;
the player name shown on your account card in the game;
whether you played as a guest or signed in with Google Play Games.

We reply, and delete the account, within 30 days of the request.

What this does not delete

Deleting your account removes everything Artivy holds: your points, your achievements, your place on every leaderboard, and the copy on your phone. One thing is outside our reach. If you signed in with Google Play Games, Google keeps its own record on your Play Games profile — the achievements you unlocked there and the time recorded against this game. That belongs to your Google account rather than to us, and no developer can delete it for you.

You can remove it yourself: open the Play Games app, go to More → Settings → Delete Play Games account data, and choose either this game alone or everything. To withdraw the app's access to your Google account as well, visit myaccount.google.com/permissions.

If you played as a guest, none of this applies: a guest never signs in, and Google has no record of you from this game at all.

What is deleted

Everything the account holds on our server is deleted, with no grace period and no archive copy:

the account itself, including your player id, your display name and your chosen icon;
your link to Google Play Games, if you signed in with it, and the picture that came from it;
your points and everything you unlocked with them;
your achievements and the progress counters behind them;
your saved progress in every game — the level you reached, the board you were part-way through and your best scores, as the app last sent them;
your scores and every leaderboard entry — daily, monthly and all time, for every game;
the log of the rounds you played;
your sign-in tokens, so the session on your device stops working.

If you deleted the account from inside the game, the phone is wiped as well: your progress in every game, your settings, your themes and the year of birth the age gate asked for. Your settings, your themes and that year of birth were only ever on your own device; your progress was on both, and both copies go.

What is kept, and for how long

Nothing personal is kept by Artivy. Deleting the account removes its rows outright; we do not keep a copy for analytics, for backups or for anything else.
A routine server backup taken before your request may still contain those rows. Backups are deleted on a rolling schedule and none is kept longer than 14 days, after which no copy remains anywhere.
Google holds data of its own, under its own policies and not ours: crash reports and analytics events (Firebase), advertising data tied to your device's advertising ID (Google AdMob), and your Google Play Games profile, which is yours and is not affected by deleting an Artiverse account. Each is kept for as long as Google's own retention settings say. Reset or delete your advertising ID from your device's own settings, and see Google's privacy policy for the rest.

Deleting some of your data without deleting the account

You can change your display name and your icon at any time from the account card in Settings. If you would like anything else removed while keeping the account, write to the address above and say what it is.

What the game collects in the first place is set out in the Privacy Policy, and the rules of using the game in the Terms & Conditions.